集團理念與文化
Group concept and culture
企業願景:行業標杆,服務專家,客戶信任,員工樂業
Corporate vision:Industry benchmark, service experts, customer trust, employee engagement
企業使命:創新思維、用心服務
Corporate mission:Innovative thinking, intentions Service
企業宗旨:誠信、專業、創新
Corporate purpose:Honest,profession and innovation
企業司訓:做人、做事、做企業
Corporate perception:Behaving,acting and organizing business
企業精神:忠誠、團隊、責任、卓越
Corporate mentality:Loyalty,teamwork,responsibility and remarkable
服務理念:
以質量爲生命,以服務爲根本,以信譽爲法則
Service concept:Quality as the life,service as the basis,reputation as the regulation
從客戶最希望的事做起,從客戶最不滿意的事改起
Customers want most from the start of things, from customers are most dissatisfied with what has changed
管理理念:
Management philosophy:
三有:有利于公司、有利于員工、有利于股東
Three favorables: Is conducive to the company, is conducive to the staff, is conducive to the shareholders
四清:清理問題、清理流程、清理制度、清理人員
Four cleaning: Cleaning up the problem, cleaning process, cleaning system, cleaning staff
五化:客戶市場化、員工職業化、企業平台化、管理制度化、資産證券化
Five standardization: Customer marketing, employee professional, enterprise platform, management institutionalization, asset securitization